FAQs

Forms of payment: We accept Visa, Mastercard, Discover and American Express. 

Shipping: We ship UPS & USPS for our ZOOBELLS. Rates are calculated at checkout. See below for UPS time in transit map. 

*We ship to APO

Order status: Please e-mail us for the most up to date info.

Returns: Please e-mail us first to see if we can resolve the issue. If the issue can not be resolved, you may return an unused item within 14 days for a full refund minus shipping costs. 

Damages: If your contents are damaged, please do not discard the box the kettlebell came in. UPS claims requires inspection of both the product and the packaging. If packaging is discarded, we cannot offer any kind of reimbursement, exchanges or resolution.

* Local pickup is available from our Worcester, Massachusetts shipping facility. If you would like to pick your item up, please e-mail us.

 We've kept this page short for a reason. We pride ourselves on customer service, if at any time you have a question or concern, send us an e-mail to get a direct response from the owner.